Customer Support Executive

Ahmedabad, Gujarat, India | Full-time

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About IntelliPro is an offshore software and application development firm. We provide you cost effective IT solutions and services with no compromise on quality. IntelliPro offers a dedicated & creative workforce for IT services that follow quality standards and values Customer-First principle. We work towards achieving customer business goal from initial stage of 'Idea Sketching' to "The Launch" through innovation and thought leadership, Intellipro increases revenue, improves operating efficiency and helps retain valuable customers.

Job Description

  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains customer records by updating account information.
  • Assist and coordinate with sales and marketing teams. 

Desired Candidate Profile – 

  • Good verbal & Written Communication Skill
  • Confident with ability to multi-task
  • Resolving problem quickly
  • Being thorough and analytical

Job requirements

  • Education: Graduate
  • Past experience: 1-2 Years

Company benefits and perks

  • Salary Range: Rs.180000-Rs. 300000 per Annum
  • Working Days: 5 Days per Week